Senior Insight Manager / Insight Manager

(Responsible to Insight Director)

Company Profile
Two Ears One Mouth is a boutique marketing insight agency based in Warwickshire, UK, delivering world class insight to the world’s biggest and most ambitious brands. Our purpose as an agency is simple; to help our clients make more informed decisions, enabling them to better control their future.

We are nothing without our team, and as such all team members are highly valued, well rewarded, and unconditionally respected.

We operate a flexible working environment, where trust is at the heart of our culture.

The Role In a nutshell
You will be an experienced Insight Manager with experience working across both quantitative and qualitative projects (likely with a focus more on either quant, or qual, but a willingness and desire to expand your skillset into your non-specialist discipline).

You’ll be the supreme researcher who can deliver any type of project. The one to turn to if a job needs doing and needs doing well. You’ve earned your stripes through experience and know how to effectively and proactively manage projects to ensure happy clients and colleagues. Externally you’ll be seen as a ‘go-to’ by clients on any project, with excellent working relationships. Internally, you can take charge of suppliers whilst also delivering high end analysis & deliverables.

Hours of work – 30 to 37.5 hours per week. Once agreed at a total weekly level, hours can, to a large extent, be worked flexibly – around school pick up, for example.

Place of work, Southam, however some working from home is possible.

Specific Skills / Qualifications

  • Experience and confidence in both quantitative and qualitative workstreams
    • We are very happy to hear from people who have experience of both quant and qual, but with a strong bias towards one, providing you are interested in learning the other
  • Strong written & verbal communication skills
  • Very organised and experienced at prioritizing and managing projects across a broad range of methodologies.
  • Intuitive and emotionally intelligent
  • Proven ability to build strong client relationships and fully understand their needs.
  • Passionate about brands and advertising.
  • Highly experienced & with proven skills in MS Office – particularly Powerpoint & Excel, with experience of database management within Excel.
  • An ability and desire to immerse yourself in projects and generate the killer insights that will change our clients’ businesses, and land them in such an engaging manner that compels them to act.
  • Desire to push yourself into a brand & advertising planning role, as well as Insight generation.
  • Whilst academics are important, we place more emphasis on work ethic, attitude and personality than academic qualifications. If you feel that you are a good fit for this exciting role, please get in touch.

Specific Roles & Responsibilities

  • Project management
  • Exceptional research craft skills
    • Design
    • Analysis
    • Debrief creation – we want debriefs with the wow factor
  • Have a working knowledge of both quant & qual, and be fully fluent in one, or both
  • Able to effectively manage suppliers
  • Responsible for delivering projects to agreed timelines and communicating to manage resource internally as efficiently as possible
  • Ability and know-how to scope out bigger, more complicated projects ensuring that at each stage the team is clear on the brief, requirements and timescales
  • An ability to work both in a team and independently to hit deadlines when timings are tight

Client Relationships

  • Highly effective working relationships with clients
  • Be seen as a trusted adviser and the one to turn when a new project arises
  • Pro-active, highly engaged with a client’s business and takes full ownership of projects
  • Works to always understand the ‘question behind the question’ and the bigger picture from the client perspective
  • Looks to understand the culture of the client business to help 2e1m land insight results in as impactful way as possible
  • Can spot the bigger briefs and opportunities for incremental work for the agency


  • Work with data to find the key stories for each project
  • Create exceptional deliverables that bring insights to life
  • Experience of, or willingness to learn creative insight outputs including video creation


  • Actively find ways to grow accounts to increase the scope of our relationship and work with clients.
  • Always looking to remain at the forefront of research & insight techniques and NPD
  • Maximise opportunities on accounts by developing client relationships, sounding out proactive ideas relevant to a client’s business and having a keen antenna for potential new projects
  • Drive efficient ways of working across all clients

You In A Nutshell
You will revel the opportunity of working in a dynamic, nimble team, and one of the fastest growing Insight agencies in the UK. You will take the utmost pride in your performance and feel happy to be trusted to work independently. You will have excellent MS Office skills (particularly MS Powerpoint & Excel).

You will be a confident communicator, highly emotionally intelligent and empathetic. You will have a professional and engaging manner in all communications.

Most of all, you’ll be a positive energy person who knows your research inside out, and is happy to roll your sleeves up when required. And you’ll be as excited about meeting us, as we are you.


  • £46,500 – £58,250 FTE
  • Pension contributions matched up to 5%
  • Annual and spot bonus based on company performance, up to 15% of salary
  • 30 days holiday on a FTE basis
  • 3 days Christmas shut down
  • Home internet provided
  • Mobile phone, laptop and home printer
  • Private health insurance for you and immediate family
  • 3x salary life assurance
  • 75% salary permanent life insurance

For more information, or to apply for this role, please get in touch via

Case Studies.

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